Support

Installation

Installation

Need a new appliance or air conditioning unit installing, then rest assured that our team of qualified Engineers are at hand to help.

Our team of Engineers are all fully qualified and experienced in installing and commissioning all types of equipment.

Our Engineers hold City and Guilds qualifications in refrigeration, f-gas City and Guilds, Care Refrigerants and all carry the CSCS Engineering Services Skill I.D. Card.

Maintenance and Service

Maintenance

BW can offer maintenance and inspection and testing for equipment that has been installed. We also carry out breakdown cover for local area contracts and at numerous sites ranging from call out service to a full installation service.

Along side this we also have a sales team who would be happy to quote you from a single item up to complete refits.

In 2005 we introduced a rental service making it possible for our customers to rent a wide range of equipment for long term or short term hire.

Office Hours / Out of Hours

Support Van

We offer all of our customers a comprehensive breakdown cover on all refrigeration and air conditioning equipment, Commercial Glass and Dishwashing equipment, Commercial Catering equipment and many other catering requirements.

The breakdown cover is supported between the hours 8.00am to 5.00pm by our competent office staff. Outside of these hours you can speak to the on call engineer himself by calling the emergency breakdown number.

Alongside the breakdown cover we can offer maintenance contracts tailor made to suit our customers requirements.

If you experience an unforeseen breakdown on your refrigeration equipment chiller or freezer we can offer a choice of mobile rentable refrigerated trailer's which can be delivered to your site and set up to your required temperature, all the trailer's we rent require a 240volt 13amp supply and come with hitch locks, hub locks and secure locks to ensure your product remains in the trailer when you are not there.

Gas Safe work

Gas Safe work

BW Refrigeration has been trading now for the last fourteen and a half years and over the years we have changed and adapted our business to suite our customers’ needs and requirements. Two months ago we took the decision to employ our very own in house Commercial “ Gas Safe” engineer who is competent and qualified to work on all forms of commercial gas catering equipment and gas heating equipment.

We have offered a gas breakdown service for many years now to cover our customers gas cooking equipment and gas heating equipment needs but by subcontracting the work through other gas safe companies which has been the best and only option open to us. Because the companies we have subcontracted into carry out these calls have their own customer base and offer a similar level of service to their customers as we do, we have not been able to give the same level of response times to our gas breakdowns as we would have liked or as with our refrigeration, air conditioning and rental breakdowns which is normally same day or night or in really busy times with in 24hrs.

With our own in house “Gas Safe” engineer we can give our customer old and new an assurance of a same day response and in busy times within 24hrs if you should require a “Gas Safe” engineer out of hours all you need do is call our normal land line number and you will be given the option of a breakdown number for the refrigeration, air conditioning, glass and dishwashers and rental equipment and another emergency number and for any commercial “Gas” catering equipment or “Gas” heating equipment where you can speak to the engineer directly to see if you need an engineer out of hours or if it will wait until the next day.

Any work under taken by our “Gas Safe” engineer will be backed up with all the relevant paper work and certificates as set out by the Gas Safe guide lines. Please feel free to look us up on the Gas Safe register our number is 554630.